Troubleshooting: accessing your accounts You know your identifier and password, but the password has been blocked. Cancel Access blocked Step 1 - Personal information Formulaire User ID* (see additional information) Show/ Hide input help You can find your login on your remote banking contract. Birth name* (see additional information) Show/ Hide input help Birth name on your national identity document * required field Next Cancel Under the data protection act 78-17 of 6 January 1978, you are entitled to access and rectify the information collected here. Please view our ethics charter to find out how to exercise your rights. You can find your login on your remote banking contract. Birth name on your national identity document