Results for the year ended December 31, 2021 - Crédit Mutuel Alliance Fédérale completes an exceptional year serving its customers and society as a whole
Published on 10/02/2022
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In 2021, Crédit Mutuel Alliance Fédérale once again demonstrated its usefulness to its customers and to society.
This mutualism in evidence resulted in a sharp increase in net banking income to €15.9 billion (up 12.8% from 2020), remarkable operational efficiency (cost/income ratio of 57.4%, down 510bp from 2020) and a net profitof €3.5 billion, up 39% - a level never reached by the mutual bank.
As the leading bank and benefit corporation, these results are the result of the exceptional commitment of its 72,500 employees and 15,000 elected representatives in all regions. They allow us to increase the social dividend to build a fairer and more sustainable society.